In the past when you wanted to connect the outside world to your office phone system you simply ordered the required number of lines from the phone company. Things have changed. Now there are more options available to choose from and they can have a major impact on the overall cost of voice and data services to your business.

Having more choice complicates the connection decision process but at the same time permits an opportunity for a more cost-effective fit to customer needs. Some of these connection options are:

(1) Analog telephone lines that carry voice signals only

(2) PRI (Primary Rate Interface) carries voice and data over multiple channels between the office and the PSTN (Public Service Telephone Network)

(3) SIP (Session Initiated Protocol) is designed to carry voice and data over IP networks. An IP network can be thought of as a special kind of trunk line connecting the office to the outside world. It has the advantage of being automatically scalable to the needs of the business as voice and data bandwidth varies with your requirements. The scalability of SIP may reduce your connection costs.

We work with customers to determine which connection option is best suited to their needs, taking into account both the type of equipment that they plan to acquire or already have in place, and their voice and data capacity requirements. We, of course, always strive to achieve the most cost-effective trunk line connectivity solution. Contact us to help you evaluate your connectivity options.